How Can Our Unified Communications As A Service App Help Law Firms?
Sunrise 360, a cloud-based unified communications and collaboration platform, enables attorneys, paralegals and their teams to be more mobile, more productive, and share ideas and content through a single system. Whether in the office, remote, or anywhere in-between, 360 seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one seamless solution oriented around your employees’ needs and workstyles. Plus, 360 is a fully managed service. There is no need to spend hours learning about phone systems, video software, or other components. We do it for you!
Attorneys and their legal teams are busy. Time is money, and law firms need to have nimble, integrated communications systems to keep up with calls, clients, information, and internal communication. While most law firms are already using VoIP and advanced business phone systems to help organize communications and take advantage of features like call recording, many are turning to UC (unified communications) to optimize productivity, support growth and improve their team’s remote working experience.
What Does Sunrise 360 UCaaS Do?
Glad you asked! We know that acronyms can get tossed around, especially in our industry. From VoIP and SIP, to UC and PBX, the verbiage can get a little confusing. In layman’s terms, our UCaaS (Unified Communications as a Service) helps integrate complex business communications tools such as – email, video conferencing, business phone systems (mobile, VoIP, etc.) instant messaging, SMS, CRM’s (like Microsoft Teams, Salesforce, etc.), into one easy-to-use system. This means your legal team can focus on their areas of expertise, while 360 integrates all communication and provides support!
WHAT IS UCAAS?
Unified Communications as a Service is a cloud-based solution model for all of a businesses communications applications. This will typically combine tools like email, video conferencing, instant messaging and more into a fully-mobile suite that can be accessed from any device.
With the advent of cloud computing, many law firms and attorneys have turned to hosted services for managing IT resources that include network topology, servers, data storage, and even complete data centers. This evolution in technology now extends to communications infrastructure, allowing providers to offer access to sophisticated functionality without the acquisition, maintenance, and management expense that goes along with building such systems in-house.