Protecting Your Investment
The Nortel “Evergreen” philosophy is alive and well! E-MetroTel and Avaya both have systematic transition plans for Nortel users which allow you to retain a significant portion of your investment. Our technicians have years of experience working with Nortel, AVAYA, and now E-MetroTel. Our roots are Nortel whilst we continue to grow and flourish with new technologies. Sunrise Solutions is perfectly positioned to work with you to implement the transition plan that suits you best!
Nortel created an exceptionally reliable and proven product. In recognition of this, since the acquisition of Nortel by AVAYA in 2010, AVAYA has continued to support the Nortel brand and its partners. If you have an older Norstar MICS, CICS, or BCM, we can migrate you to the AVAYA IP Office platform. This will not only put you onto the AVAYA supported platform, you will also enjoy features like Voicemail to Email, built-in automated attendants, and an easy to use IP Office Web Manager. Also, reduce expenses by eliminating costly conference calling and taking advantage of Voice over IP, SIP Trunking, and embedded conference bridging. Most importantly, protect your investment by having the ability to reuse certain Nortel telephone sets.
E-MetroTel is THE Next Evolution of Nortel. The E-MetroTel UCX is a cost-effective next-generation Nortel Norstar, BCM, SCS500, M-1 and CS 1000 replacement solution, supporting ALL your current Nortel IP and Digital telephones. The user experience will be greatly enhanced with the new capabilities of the UCX while being able to re-use a majority of the Nortel features and feature codes, they have become used to. This will make the transition easy. Users will be already familiar with the functionality of the phones and features allowing them to start benefiting in the latest technologies while leveraging your existing investments.
The UCX is manufacturer agnostic when using SIP technologies. You will no longer be tied down to one particular manufacturer of telephones for your system.
The days of needing a license for every feature and trunk type are over. A single user license will give each user every feature in the system, VM, Follow Me, Recording on demand or continuous, VM to Email, browser based User Portal and many more. SIP trunking is not licensed and is unlimited. There are no Voice Mail ports. Voice Mail is non-blocking; each user has VM built in to their extension.
The UCX allows for the future migration to an all VoIP environment to evolve as slowly or quickly as you are comfortable with.